Question 1

What is ClaimsKeeper?

Accepted Answer

ClaimsKeeper is claims management software that gives every claim its own shared workspace. Photos, emails, documents, reminders, and decisions — all in one place. Built for loss adjusters, claims handlers, and expertise bureaus.

Question 2

Who is ClaimsKeeper for?

Accepted Answer

ClaimsKeeper is designed for teams that manage damage and incident claims: claims handlers, loss adjusters, property managers, insurers, brokers, housing associations, and any organisation that needs to track incidents, documents, and conversations.

Question 3

How does ClaimsKeeper help with claims management?

Accepted Answer

ClaimsKeeper centralises every claim in one workspace. Photos, emails, WhatsApp messages, documents, reminders, and decisions are all tied to the claim and visible in a chronological timeline. No more searching through inboxes or shared folders.

Question 4

Can ClaimsKeeper generate photo reports and documents?

Accepted Answer

Yes. ClaimsKeeper includes a photo report builder that turns selected claim photos into professional PDF reports in seconds. It also generates polished letters and documents from your own corporate Word templates, automatically filled with claim data.

Question 5

Does ClaimsKeeper integrate with Outlook and WhatsApp?

Accepted Answer

Yes. You can link Outlook and Gmail emails directly to claims so conversations stay with the case. You can also send SMS and WhatsApp messages from within the claim, with the full conversation history saved on the case timeline.

Question 6

Is ClaimsKeeper secure and audit-ready?

Accepted Answer

Every action, decision, and change in ClaimsKeeper is recorded in a permanent audit trail. The platform is built on Microsoft .NET and Azure, the same technology trusted by the world's largest banks and enterprises.

Question 7

Can multiple team members work on the same claim?

Accepted Answer

Absolutely. ClaimsKeeper is built for team collaboration. Experts and back-office staff share one workspace per claim, with shared reminders, task assignments, and a live timeline so everyone sees the same information.

Question 8

Who built ClaimsKeeper?

Accepted Answer

ClaimsKeeper is built by GrapefruIT B.V., a Dutch software company based in Den Bosch, delivering enterprise-grade applications on Microsoft .NET and Azure since 1999.

Question 9

How do I get started with ClaimsKeeper?

Accepted Answer

Book a demo via the website. We will walk you through the product, discuss your needs, and get you up and running quickly.

Je hele bureau.
Eén claims platform.

Gebouwd voor teams die samen claims afhandelen.

Backoffice en Buitendienst in Sync

Gedeelde Reminders & Follow-ups

Rapporten voor Opdrachtgevers in Één Klik

Volledig Overzicht over Alle Claims

Stop met claims kwijtraken
in spreadsheets en inboxen.

Je hele bureau.Eén claims platform.